Contact Us
F&Q
How long does shipping take?
Shipping times vary based on your location and the product:
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USA / UK / Europe: 7–15 business days
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Rest of the world: 10–20 business days
We always aim to get your order to you as quickly as possible.
Do I get a tracking number?
Yes! As soon as your order is processed, we’ll send you a tracking number via email. You can use it to monitor your shipment from dispatch to delivery.
Why did I receive my order in separate packages?
Some of our products ship from different warehouses depending on stock availability, which means you might receive multiple packages if you ordered more than one item.
Can I return or exchange my order?
Yes, we offer a 30-day return policy. If your product is damaged, defective, or you’re not satisfied, please contact us within 30 days of delivery. We’ll help arrange a return or replacement.
How can I contact you?
You can reach us through our Contact Us page, We aim to respond within 24 hours.
Is your store safe and secure?
Absolutely. Our store uses SSL encryption and secure payment gateways (Shopify Payments, PayPal, Apple Pay) to ensure your information is protected.
I accidentally gave the wrong shipping info. What can I do?
If your order hasn’t been shipped yet, we can update the address. Please contact us as soon as possible on our Contact Us page